Refund policy

Delivery and return terms

Our website is an e-export website and only sells abroad.

If you order when the product is out of stock, you can contact your bank and request a refund.
Each product that you take is under the guarantee by the manufacturer.

Therefore, returns cannot be accepted.

Open and check the packages that you think are damaged during shipment in front of the company representative from whom you received them. If there is any damage to the product, do not take delivery of the product by making a report to the cargo company. Please note that after the delivery of the product, you have accepted that the cargo company fulfills its duty completely.

Returns of products that have been opened, used, destroyed and so on are not accepted.

In cases where any opening, deterioration, breakage, destruction, tearing, use and other situations are detected in the product and its packaging, and if the product cannot be returned in the state it was delivered to the customer, the product will not be refunded and will not be refunded.

For malfunctions that may occur after the product reaches the customer, the authorized services of the manufacturer company should be consulted.

Shipping fee will be paid by the customer for the products returned in accordance with the above conditions.

In case you place an order and pay, you will be deemed to have accepted the above terms.